HP print and scan doctor is a free diagnostic tool provided by HP to help the users in resolving printing or scanning issues with their devices. This tool is compatible with most of the windows versions. The software is really handy when there is an issue with the printer, whether minor or major. The tool can also be used for checking the status of the device manager, driver check, Windows scan, and HP scan. It is a great tool to help you maintain the functioning of your printer.
HP Print and Scan Doctor is really useful in fixing all sorts of printing or scanning issues, here are some examples:
- Printing Issues
- HP Printer is Offline
- Print Job Stuck in the Queue
- Unable to Print or other related problems
- Scanning issues
- No computer has been detected
- Scanner not found
- Scanner is not working
- Scan to computer is not available
- Scan to computer is not activated
- Computer not found
- The scanner could not be initialized
- There is a fault while communicating with the scanner
- There is a fault while communicating with the HP Imaging device
- The scanner could not be initialized
Now you know how much HP Print and Scan Doctor is going to help you if installed for your device. If you don’t know where to get the software or how to install it, you will get all the details in this guide.
Additional Features Offered by HP Print and Scan Doctor
HP Doctor Tool is not only about fixing printing and scanning issues but you can also run additional diagnostics, gather printer information, and check network status, and more if you have a working connection to the printer.
You can access all these features from the top menu bar as explained here:
- To get network information and status, click on the ‘Network’, and then click ‘Show Advanced Info’ to view the computer IP address, security types, network signal strength, and Internet status. Click Show Wireless Info to get the list of nearby networks or to view the network key.
- Click Printer, and then click Printer Services to print diagnostic reports and clean or align the print head.
- To access router settings, click Network, then click Open Router Web Page to view and change your network name and password.
- Click Printer, and then click Supply Levels to check ink and toner cartridge levels and information. You can also look for ink and toner cartridge numbers, warranty status, and install dates.
- To check ePrint, printer app, and HP Instant Ink account status, click Printer, and then click Web Services to view ePrint cloud printing account information and check Instant Ink registration status. Click Print ePrint Instruction Page, to get your printer claim code.
- You can even troubleshoot firewall issues, click on Network, and then select Troubleshooting Firewalls. Follow the instructions or click Firewall Help for further information.
- For printer hardware and software information, click Printer, and then click on Advanced Printer Data to find the serial number, warranty status, software firmware versions, along with printhead information.
- To reset the printer hardware or memory, click Printer, and then click Resets to select an option that defines your issue.
Why HP Print and Scan Doctor?
HP Scan Doctor is no rocket science and can be used easily by anyone and everyone. Moreover, it is considered reliable and no one can doubt its workability as it is an official tool from HP. It even protects against file loss, hardware problems and optimizes computer to enhance productivity. In case you are facing issues related to printer drivers such as HP Printer Assistant, Support Assistant, etc. The tool will help you get the latest updates of the drivers and that will improve the printer’s performance.
HP print doctor is considered safe to use for windows. Not only for Windows, but you can also use it for multiple operating systems like Mac, Android, and Chromebook. With the help of the tool, you can get insights into the recurring issues with your HP Printer that you often face with your printer.
Download and Install HP Print and Scan Doctor
To get started with the tool, you need to download HP print and scan doctor. If you are confused about the download and installation process, let me tell you it is quite straightforward and will not take much time to complete. Moreover, if you have any queries like How to use HP scan and print doctor, what is the latest version of HP print and scan doctor or How to get the latest version, here you will get all the answers.
To download the HP Print and Scan Doctor, follow the given directions:
- Go to the official link of HP Print and Scan Doctor to download the tool for Windows.
- Click on the option ‘Download Now’ to start downloading the file.
To install the HP Print and Scan Doctor, follow the given directions:
- Look for the downloaded file ‘hppsdr.exe’ and right-click on it, follow the on-screen instructions to finish the installation process.
- Click on ‘Run’ and wait for the program to start installing.
- Accept the terms and conditions and wait till the installation process completes.
How to Fix the Printing and Scanning Issues with HP Print and Scan Doctor?
Once you have downloaded and installed the tool, it will become easy to fix your printing and scanning anytime you encounter one. Here are the steps you need to undertake to utilize the software:
- Open the software, click ‘Start’ and then select your printer.
- If it doesn’t show your printer, turn it on and click ‘Retry’.
- If you encounter a connection problem, follow the instructions provided by the tool.
- Click on ‘Fix Printing’ or ‘Fix Scanning’, depending on the problem you are facing.
- You will see one of the following test results:
- A green check sign if your printer has passed the test.
- A wrench shows that a problem was found and has been fixed.
- An exclamation mark depicts that a test was failed and was skipped.
- A cross sign means that the printer has encountered a problem, follow the instructions to fix it.
What Versions Are Available Of HP Print And Scan Doctor To Download?
The tool is only workable with printers of HP family and also if you are looking for HP Print and Scan Doctor for Android or Mac to download, it is not available.
Moreover, from time to time, HP has been releasing updates for its diagnostic tool that can be downloaded from the official website.
Following versions have been released till date:
HP Print and Scan Doctor 4.9
HP Print and Scan Doctor 5.0
HP Print and Scan Doctor 5.1
HP Print and Scan Doctor 5.2
HP Print and Scan Doctor 5.2.1
HP Print and Scan Doctor 5.3.0
The latest version is HP Print and Scan Doctor 5.0.6
Requirements: Windows 7, Windows 8 and Windows 10
What If HP Print and Scan Doctor is Not Working?
Sometimes this may also happen that the diagnostic tool that you use to fix the printer problems is itself not working. It may get damaged or require immediate repair.
One of the common hitches faced by HP users is “HP print and scan doctor stuck on driver check”. The HP print and scan doctor may stop working as a result. Usually, it gets stuck at the driver check stage while trying to solve the scanner issues.
To fix the problem, try uninstalling and reinstalling the software if it helps.