Every business has to move with the times and when you think about it, you probably have a few apps from your suppliers; mobile app development is a booming sector, and with that in mind, here are a few good reasons to design your own business mobile app.
1. Payment Gateways
You can incorporate any number of digital payment gateways into your app, which makes it easier for customers to settle their accounts. This ensures you don’t have cashflow problems and makes bookkeeping a breeze. You design the app from the ground up and the developer has application security testing software to ensure gateways are protected.
2. Deliver Rich Digital Sales Content to Your Customers’ Screens
Once the mobile app is finished, it is uploaded to Play Store and Google Apps and you can invite all your customers to a free download. Once installed on their device, you have a direct connection to your customer base. Which is ideal for marketing.
3. Customer Support
Any business that offers customer support can benefit greatly from a mobile app. A section can be built-in for customers to contact a service engineer, speeding up the process. It can be basic at the outset and the developer can add sections at a later date. This alone is reason enough to enlist the help of an established mobile app developer. If you are looking to make your office a wireless environment, click here.
4. Customer Feedback
You can’t improve customer service if you don’t know what is wrong; customer feedback gives you this information, if well-designed. This will boost customer retention and that has to be good for business. Start with an informal Zoom call with a mobile app developer to discuss the scope of the project and which might lead to a digital storyboard to show interface graphics.
5. Employee Section
All employees should have access to fair working practices and the company handbook; create usernames and passwords for all employees, where they can access a wide range of data. Terms & conditions of employment, payroll info, and booking annual leave can all be via your app. There is so much you can do with this digital platform and your app is fully scalable, so it can grow with the business; much like a website, a mobile app is never ‘complete’, rather it is an ongoing work in progress.
6. Secure Network
The app developer would use the best cyber-security; let’s face it, every digital platform is a fair game for hackers and without top cyber-security, your customer’s financial data could be at risk.
7. Prestige
More than a few of your customers will raise an eyebrow when they download the app, which kind of gives you an edge and puts you above your competitors in terms of being forward-thinking and moving ahead of the times. There will come a day when every company has a mobile app, but if you get in now, you can enjoy that prestige of leading rather than following.
The process of designing and building a mobile app starts with an initial Zoom meeting with the development team, which gives them the data they need to put together a digital storyboard of how the user screen will look and the various sections’ once this is approved, the front and back-end developers can get to work. After a few weeks, they have a show and tell, when minor alterations are usually made, then a release date is issued and the team are on stand-by for the launch on Play Store and Google Apps, should there be any bugs.